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Royal Support & Contact

Connect with our dedicated royal support team for assistance with membership, privileges, and exclusive services. We're here to ensure your royal experience is seamless.

Direct Contact Channels

Multiple ways to reach our royal support team for immediate assistance

Email Support

For detailed inquiries, document submissions, and non-urgent matters.

support@dubairoyalmembership.com

Response within 2 business hours

VIP Business Relations

For business opportunities, partnerships, and corporate membership inquiries.

business@dubairoyalmembership.com

Mon-Fri: 9 AM - 6 PM

Diplomatic Affairs

For government officials, diplomats, and special state-related inquiries.

diplomatic@dubairoyalmembership.com

Strictly by appointment

Royal Offices & Locations

Visit our prestigious offices located in Dubai's most exclusive districts

Dubai Headquarters

Royal Headquarters

Address:
Al Saqr Business Tower, Sheikh Zayed Road
Trade Centre 1, Dubai, UAE
Hours:
Monday - Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 5:00 PM
Contact:
support@dubairoyalmembership.com
Palace Office

Royal Palace Office

Address:
Zabeel Palace, Zabeel Area
Al Kifaf, Dubai, UAE
Hours:
By appointment only
Strict security clearance required
Contact:
business@dubairoyalmembership.com

Frequently Asked Questions

Quick answers to common questions about royal membership and support

Your royal membership card is activated upon completion of the initiation ceremony and verification process. You will receive an activation package with detailed instructions. For immediate activation, contact our membership support line at support@dubairoyalmembership.com or visit our headquarters with your invitation documents.

Our 24/7 emergency mail support@dubairoyalmembership.com guarantees response within 90 seconds. For security or royal family emergencies, response is immediate with appropriate security protocols activated. All emergency calls are prioritized and handled by our dedicated royal security team.

Palace office meetings require advanced scheduling and security clearance. Contact the diplomatic affairs department at business@dubairoyalmembership.com with your membership number, purpose of visit, and preferred dates. Allow 2-5 business days for processing. All visitors must present valid identification and membership credentials upon arrival.

Membership support is available Monday through Friday from 8:00 AM to 8:00 PM (GST), and Saturday from 9:00 AM to 5:00 PM. Our offices are closed on Sunday and UAE public holidays. However, emergency support remains available 24/7 through our dedicated hotline.

Immediately contact our emergency mail at support@dubairoyalmembership.com to report a lost or stolen card. The card will be deactivated immediately, and a replacement will be issued within 3-5 business days. A replacement fee of AED 5,000 applies. For security reasons, you must file a police report and present it when collecting your replacement card.

Immediate family members (spouse and children under 21) may access certain privileges with prior authorization. Each family member requires a registered companion card, which can be arranged through membership support. Family access is subject to the same conduct standards and may be revoked for any violation of royal protocols.

Guaranteed Response Times

Our commitment to timely and efficient support

90s
Emergency Calls
24/7 hotline response
2h
Email Response
During business hours
24h
VIP Concierge
Request fulfillment
3-5d
Card Replacement
For lost/stolen cards

Office Hours

Plan your visit or call according to our operational hours

Monday - Friday
8:00 AM - 8:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
Closed
Public Holidays
Closed
Emergency Services
24/7 Available

Note: During Ramadan, hours are adjusted to 9:00 AM - 3:00 PM. The Royal Palace Office operates by appointment only with prior security clearance.

Time Zones

We serve members across different time zones

Dubai, UAE
GST (UTC+4)
London, UK
GMT (UTC+0)
New York, USA
EST (UTC-5)
Singapore
SGT (UTC+8)
Tokyo, Japan
JST (UTC+9)

Our 24/7 emergency services are available regardless of time zone differences. For non-urgent matters, please consider the time difference when calling during Dubai business hours.